Okechukwu Okeke

Okechukwu Okeke is an experienced IT professional with a diverse background in IT services, technical support, and quality assurance. Currently at Infosys, Okechukwu provides support for Microsoft systems within the IT infrastructure function. Concurrently, at Lampenwelt GmbH, Okechukwu handles quality assurance and help desk support, focusing on user inquiries, incident management, and shop management projects. Prior experience includes operational support at ID Logistics Germany, where Okechukwu addressed logistics issues and managed software processes, as well as extensive IT service management at Ecobank Nigeria, where responsibilities included developing service level agreements and managing desk activities. Okechukwu's career began with first-level support at Pan Oceanic Bank. Educational qualifications include studies at Kolping-Bildungswerk Paderborn, ReDI School of Digital Integration, and a degree from the University of Nigeria, Nsukka.