Pankaj P. is an Oracle Certified Redwood Techno-Functional CX Consultant with over 14 years of experience in techno-functional consulting, primarily focusing on CRM systems, including Oracle CX Cloud applications and Siebel CRM. Pankaj has held various roles, such as Senior Software Engineer at Tech Mahindra and Lead Consultant at Infosys, where they led diverse projects involving ETL processes, data governance, and application enhancements. Pankaj earned an MBA in Marketing from Sinhgad Institute of Management and Computer Application and a B.E. in Computer Science from P.E.S. College of Engineering.
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