Shekhar Joshi is an IT professional with over 18 years of experience in requirements analysis, consulting, and solutioning within the telecom OSS/BSS space. Currently, Shekhar leads the ServiceNow Practice for telecoms at Infosys, focusing on digital transformation and service management. Shekhar has previously held positions such as Lead Business Analyst at Netcracker Technology, where they produced solution architectures for operators, and Manager of OSS Project Implementation at Tata Teleservices Limited, where they defined architecture for service management platforms. Shekhar earned a B.Tech in Electronics & Telecommunications from Rajasthan University and a Diploma in Industrial Electronics from Mumbai University.
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