Vikram Madhavan is a seasoned professional with extensive experience in operations and pre-sales within the IT sector, currently serving as Director of Operations and PreSales at Infosys since February 2013. In this role, Vikram has successfully established a dedicated Presales Practice for Infosys Cloud and Infra Services, managing global opportunities and developing processes and tools to achieve long-term goals. Prior experience includes roles as Senior Process Consultant at Infosys, focusing on high-value IT infrastructure deals, and ITSM Service Consultant at Rolta UK Limited, where Vikram enabled Service Management Solutions with a strong grounding in ITIL concepts. Vikram holds a Master's in IT from Swinburne University of Technology and a Bachelor of Technology in Information Technology from Jerusalem College of Engineering.
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