Srinivasan Nagarajan

Director - Customer Success at Infozech

Srinivasan Nagarajan has a range of work experience in various roles and industries. Srinivasan worked as a Director of Customer Success at Infozech Software Private Limited starting in September 2020.

Before that, Srinivasan served as a Program Manager at Pine Labs from September 2019 to September 2020. In this role, they managed the implementation of a CRM system across multiple business verticals, overseeing stakeholder management and organizing implementation plans for a successful launch.

Prior to Pine Labs, Srinivasan held leadership and product management positions at Infozech Software Private Limited from May 2014 to September 2019. Srinivasan was responsible for customer success, satisfaction, and upselling, as well as driving operational cost optimization and leading new product initiatives for process automation and optimization.

Earlier in their career, Srinivasan worked as an RF Planning & Optimization professional at Nokia Siemens Networks from May 2008 to May 2013.

Overall, Srinivasan's work experience demonstrates their expertise in customer success, program management, stakeholder management, and operational optimization.

Srinivasan Nagarajan's education history began in 1991 when they attended The Air Force School in New Delhi, India. From 1991 to 2003, they pursued their primary and secondary education at this institution. After completing their schooling, they joined Anna University in Chennai, TN, India, where they studied from 2003 to 2007. Srinivasan earned their Bachelor of Engineering (B.E.) degree in Electronics and Communication during this period. Moving forward, in 2013, they enrolled at the Great Lakes Institute of Management, where they completed a Post Graduate Program in Management (PGPM) with a specialization in Marketing/Marketing Management in 2014.

Links

Previous companies

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Timeline

  • Director - Customer Success

    September, 2020 - present

  • Leadership & Product Management

    May, 2014