Anne Loura 🏳️🌈

Customer Success Manager (Latam) at Infraspeak

Anne Loura's work experience begins in 2009 as an Assistant Conductor of a Youth Orchestra at UNASP EC, where they helped manage rehearsals and performances while developing activities to improve students' performance skills. From 2012 to 2015, they worked as a Graduate Assistant at Andrews University, assisting with research, organizing events, and teaching students of various ages and levels. Anne then served as an Elementary and High School Band Director at Spencerville Adventist Academy from 2015 to 2017, where they taught classes and managed the department's budget.

In 2017, Anne became a Music Teacher and Coordinator of the Spanish Immersion Program at ARMSTRONG COMMUNITY MUSIC SCHOOL, where they prepared educational materials and planned classes. Anne later joined Mi Casa Es Tu Casa as a Customer Service, Assistant Manager, and Marketing Rep from 2019 to 2020, handling customer service activities, managing company processes, and overseeing social media marketing.

In 2020, they co-founded and became CEO of Melbz Sing Kids, overseeing product creation and maintenance, improving customer experience, and conducting surveys. Anne also worked as a Customer Success Manager (Latam) at Infraspeak from 2022 to 2023, and subsequently transitioned into an Account Executive role at the same company.

Lastly, they have experience as a Student Teacher at Andrews University Department of Music from 2013 to 2022, and as an Account Executive at Infraspeak since 2023.

Anne Loura 🏳️‍🌈 obtained a Master's degree in Piano Performance from Andrews University, where they were enrolled from 2011 to 2015. Prior to that, they completed a Bachelor of Arts with Teaching Licensure in Music Teacher Education at Unasp - EC from 2008 to 2010. In addition to their degrees, Anne Loura has obtained certifications in "Teaching the Violin and Viola: Creating a Healthy Foundation" from Coursera Course Certificates in August 2017, as well as a license as a teacher from both "Canta y baila conmigo" and "Music Together" institutes.

Links

Timeline

  • Customer Success Manager (Latam)

    June, 2022 - present

View in org chart