Mirakl
Filipe Toledo is a seasoned professional in customer success and digital strategy, currently serving as Manager of Customer Success LATAM and Marketplace Strategy Advisor at Mirakl since October 2021. Prior to this, Filipe held roles at Bip Brasil - Business Integration Partners from May 2018 to October 2021, where responsibilities included leading consulting projects centered on data-driven transformation in financial services, strategic partnership development in e-commerce, and customer-centric strategies for the Oil & Gas sector. Filipe's earlier experience as a Business Consultant at Business Integration Partners involved crafting B2B strategies, governance reviews in agribusiness, and marketplace structuring for e-commerce. Filipe's foundational career experiences include internships at Whirlpool Corporation and International Paper. Educational credentials include a Certificate in Financial Management from Insper Instituto de Ensino e Pesquisa, a specialization in User Experience Design from Tera, and a degree in Industrial Engineering from Iowa State University.
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Mirakl
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Mirakl offers the industry’s first and most advanced enterprise marketplace SaaS platform. With Mirakl, organizations across B2B and B2C industries can launch marketplaces faster, grow bigger, and operate with confidence as they exceed rising customer expectations. Platforms are the new competitive advantage in eCommerce, and the world’s most trusted brands choose Mirakl for its comprehensive solution of technology, expertise, and the Mirakl Connect ecosystem to unlock the power of the platform business model for them. As a result, companies like ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons du Monde, Metro, and Toyota Material Handling gain the speed, scale, and agility to win in the changing eCommerce landscape.