Jessica Hughes

Jessica Hughes is a seasoned professional in digital strategy and experience, currently serving as the Head of Digital Experience at ING Australia since September 2022. Previously, Jessica was the Executive Manager of Digital & Tech Strategy at Commonwealth Bank from August 2016 to August 2022, where leadership was provided to the Digital & Technology Strategy team responsible for key digital assets like the CommBank App. Jessica's earlier roles at Commonwealth Bank included Senior Manager positions focusing on Digital Strategy and Innovation, earning recognition with the Ultimate Success 'Best of the Best' Award in 2019. Prior experience includes serving as Global Strategy Manager at LeapFrog Investments, Strategy Manager at Google, and various roles at Westpac Institutional Bank. Education includes an MBA from the University of Sydney and participation in an MBA exchange program at Shanghai Jiao Tong University, along with a Bachelor of Commerce in Finance from The University of Queensland.