Tarek Sahyouni

Tarek Sahyouni is an accomplished IT professional with extensive experience in service delivery and operations management. Currently serving as the IT Service Lead at ING Australia, Tarek is responsible for bridging business units and technology teams while promoting continuous improvement. Previous roles include Infrastructure and Operations Manager at Helia and Technical Services and Operation Lead at Sutherland Shire Council, where Tarek ensured effective service delivery and adherence to SLAs. Tarek's career spans significant positions at Telstra, where responsibilities included improving operational processes, managing customer relationships, and leading service management teams, garnering multiple awards for excellence. Tarek holds a Diploma in Accounting from the Byblos Institute.