Monica Andrino Ramiro

Monica Andrino Ramiro is an experienced professional currently serving as the Head of UX Design and Global Product Manager at ING España & Portugal, with a focus on the digitalization of a global retail-banking platform across four countries. Monica has successfully led multidisciplinary teams in enhancing lending product processes and launching instant lending solutions for SMEs. Previously, Monica held roles at Citi, managing customer service for cards and payments across six countries, and at PricewaterhouseCoopers as a Junior Auditor. Academic qualifications include advanced degrees in business administration and design from prestigious institutions including MIT, IE Business School, and Universidad Europea.