Adis Tutundzic

Adis Tutundzic is a seasoned leader in commercial strategy and business development, currently serving as Global Head of Loyalty & Merchant Services at ING since September 2023. In this role, Adis drives loyalty initiatives across multiple markets, focusing on scalable commercial models and operational alignment. Previously, Adis held key positions at American Express, including Member of the European Governance Committee and Head of Client Management for Belgium & Luxembourg, where contributions included enhancing client relationships and driving profitability. Adis's experience also encompasses strategic roles at Roto Western Europe and MS Bouw, where efforts in market expansion and customer acquisition were pivotal. Education includes a Certificate of Management Excellence from Harvard Business School and a Bachelor of Commerce in Marketing Management from Fontys University of Applied Sciences.