Ilona Aponyi

Ilona Aponyi is a seasoned professional with extensive experience in risk management, operations, and customer service across various prestigious companies. Currently serving as Non Financial Risk Manager at ING since August 2013, Ilona advises senior executives on risk management practices and ensures compliance with non-financial risk principles. Previous roles at ING include Know Your Customer Process Designer, Business Manager Global HR, and Director Client Service Delivery, where responsibilities included process development, project framework deployment, and team leadership. Prior experience at Avis Budget Group involved enhancing operations management systems, while tenure at bp and Citibank focused on customer service and operational efficiency. Ilona holds a Master's degree in Human Resources Management from Corvinus University of Budapest, along with BA degrees in languages and commerce.