Jess Balmaceda

Jess Balmaceda is the Financial Crime & Fraud Prevention Department Head and Vice President at ING, where they have been serving since 2018. With a robust background in the banking industry, Jess has also held various roles including Process Manager at ING and Operations Manager at Ionics-EMS Inc. They possess a Master's degree in Business Administration from SPCBA - Graduate School of Business and a Bachelor's degree in Industrial Engineering from Mapua Institute of Technology. Jess is skilled in business process improvement, six sigma, and quality assurance, and has professional experience spanning manufacturing, finance operations, and banking.