John Mark del Prado

John Mark del Prado is a Senior DevOps Engineer at ING, where they are currently responsible for advancing cloud infrastructure and CI/CD processes. They previously worked as a DevOps Engineer at Solutions30 Group, focusing on AWS and Kubernetes deployments. Prior to that, John Mark served as an Operations Center Engineer at Zendesk, enhancing platform performance and reliability for over 50,000 customers. Their earlier experience includes roles at Hewlett-Packard Philippines, where they excelled as a Knowledge Analyst and Senior Servicedesk Specialist, and as a Unix System Administrator at Hewlett Packard Enterprise. John Mark holds a B.S. in Electronics and Communication Engineering from Mapúa University.