Marlous Tromp is a digital marketing and loyalty professional with extensive experience in customer journey expertise and product management. Currently working at ING, they have held roles such as Digital Marketing & Loyalty and Customer Journey Expert, where they focused on digital transformation and proposition marketing. Prior to this, Marlous worked at Albert Heijn as a Product Owner in Loyalty and has experience in banking and coaching. They hold a Bachelor's degree in Business/Managerial Economics and various marketing certifications.
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