Michael Den Drijver

Michael den Drijver is an experienced professional currently serving as Product Lead at ING, where responsibilities include overseeing customer and employee processes and managing a team of product managers. Michael has held various roles at ING, such as Chapter Lead for retail savings, Product Owner for retail savings, and Customer Journey Expert, demonstrating a strong focus on customer experience and product vision. Prior to ING, Michael held positions in human resources, trade marketing, and strategic program management at companies including Lidl Nederland and Deutsche Telekom. Michael holds a Master of Science in Management from ESCP Business School and has completed additional certifications in business challenges and research projects.