Rick Pieters is the Global Lead for Daily Banking Operations at ING, where they leverage both hard and soft skills to drive results and embrace a people-first approach. Previously, Rick has held various roles, including Strategic Pricing Manager and Retail Banking Trainee, focusing on optimizing customer journeys and pricing strategies. Rick's educational background includes multiple master's degrees in Financial Law and Financial Economics from Erasmus Universiteit Rotterdam, alongside a Bachelor of Science in Business Administration from Vrije Universiteit Amsterdam. Their previous experience also features roles in education and consultancy, underscoring their commitment to impactful leadership and collaboration.
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