We deliver actionable, data -driven insights that enable healthcare payer and providers to lead fact-based, knowledge-focused operations to manage members effectively while providing a better experience.

Ingenia Health

Hiram Perez

Rodolfo Velasco

Kaitlin Olsen

Liz Carr

Alan Koo

The Customer Experience and Development team at Ingenia Health is dedicated to enhancing the healthcare member journey through strategic initiatives, product enhancements, and quality support services. They leverage data-driven insights to improve product quality, streamline operations, and deliver superior customer service, ultimately fostering better member interactions and satisfaction.

Customer Experience and Development

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Leadership Team