John Conklin

John Conklin possesses a robust background in telecommunications and technical support, with significant experience spanning over two decades. Currently serving as a Field Service Representative for Club Car at Ingersoll Rand since April 2015, John is adept at managing customer needs and ensuring optimal service delivery. Previously, John held the position of Voice Engineer at INC Research, where responsibilities included the implementation and maintenance of IP telephony systems. From 1999 to 2010, John contributed to Nortel Networks in various roles, including NPI Project Manager, Technical Support Account Manager, and Technical Support Product Manager, focusing on product development, issue resolution, and customer relationship management. John holds an Associate's degree in Computer Engineering Technology/Technician from Tampa Technical Institute, complemented by education from Florida Institute of Technology and North Carolina State University.