Eric Ruelle is an accomplished professional in customer experience and success, currently serving as Manager of Customer Experience at Ingram Micro since September 2025. Prior experience includes a role as Senior Manager of Customer Success at Anthology Inc, where Eric led the transition to a new Customer Success model and managed significant revenue across Higher Education SaaS products. Eric holds a Master's Degree in Higher Education Administration from Loyola University Chicago, a Secondary Education Certificate from the University of Michigan, and a BA in Creative Writing and Communication in Media from DePaul University. Eric's career path also includes various leadership and educational roles across multiple institutions, demonstrating a strong commitment to fostering community and promoting effective product adoption.
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