Mel English

Mel English has extensive experience in IT support and operations, currently serving as a Senior IT 2nd Line Support Engineer at InHealth since September 2023. Prior to this role, Mel worked at Dentsu Aegis Network as a Tech Support Specialist L2, delivering multilingual global support to a large user base. Additional experience includes positions at Yodel, Getronics, IBM, Sterling Insurance, and Saga Group Ltd., encompassing various roles in IT support, operations analysis, and systems management across multiple platforms. Mel's expertise includes call logging, system monitoring, Unix-based systems support, and the management of IT services within 24/7 environments.