Inicio AI
Victoria Oliver is a seasoned executive with extensive experience in commercial leadership and client development. Currently serving as Chief Commercial Officer at Inicio AI since August 2025, Victoria previously held the role of Director of Client Development at Just. The enforcement market integrator from July 2020 to July 2025. Earlier positions include Head of Strategic Projects, Governance & Business Transformation at QUALCO UK, where responsibilities included overseeing corporate project objectives and client onboarding. Victoria also has a strong background in client management and sales, having led major collections and partner relationships at Lowell Group and managed client services at Fredrickson International Limited. With a career starting in operations management, Victoria has consistently demonstrated expertise in project management, business development, and strategic planning across various roles in multiple organizations.
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Inicio AI
A specialist Income & Expenditure trained virtual agent delivering improved CX and robust results "The income and expenditure process is a relentless battle that plagues us all. Customers at best are irritated by it, and worst are terrified by it. This critical first step proves a huge barrier to many, keeping them trapped in financial stress. Customer service advisors are reduced to robotic bill processors, drained of enthusiasm and creativity, and spend hours with their customers simply trying to understand their circumstances, rather than being able to help. Companies face an uphill struggle to demonstrate their commitment to regulatory compliance and customer satisfaction. But here's the game-changer: our ground breaking solution puts an end to this nightmare. Our clients can gather an endless stream of income and expenditure data 24/7, resulting in not just satisfied, but genuinely relieved customers."