Baha Alawneh's work experience starts in 2007 at Yarmouk University, where they worked as a Senior Technical Support Engineer, E-learning Specialist, and Web Admin. Baha'sresponsibilities included administering and troubleshooting IT servers, providing technical support, and maintaining classroom devices and software.
In 2014, Baha joined Injazat and became a Desktop Support Engineer. Baha was initially assigned to Dolphin Energy Limited, where they provided first and second level technical support to over 300 users. Baha'sduties included troubleshooting hardware and software issues and building new computers according to company standards.
Later in their role at Injazat, Baha was assigned to Abu Dhabi Global Market as a Desktop Support Engineer. Baha acted as the single point of IT for more than 50 users, administering Office 365 accounts and providing support for various services. Baha also prioritized and resolved user inquiries and escalated issues if necessary.
Baha's work experience demonstrates their expertise in IT support, troubleshooting, and administration in both academic and corporate settings.
Baha Alawneh obtained a Bachelor's degree in Computer Engineering from Mu'tah University. In addition to their degree, they also earned certifications in PRINCE2® 2017 Foundation from AXELOS Global Best Practice in January 2021 and ITIL Foundation 2011 from the same institution in December 2018.
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