M. Fares Kanjo

M. Fares Kanjo has extensive work experience in the field of Information Technology. M. Fares started their career at Near East University (NEU), where they worked as a Data Analyst from March 2018 to May 2019. In this role, they focused on utilizing big data, analytics, machine learning, and deep learning models for data analysis and exploration. M. Fares also automated collection processes and conducted data preprocessing to identify trends and patterns.

Following their role at NEU, Fares joined Abu Dhabi Commercial Bank as a Desktop Support Engineer in August 2019. During their time there, they provided IT support to employees both onsite and remotely, ensuring the security of data and network access. M. Fares also set up user accounts, dealt with passwords, and handled Active Directory Group policy.

In March 2020, Fares moved on to work for Injazat as an End User Support specialist. Their responsibilities included managing information technology, implementing IT policies, and handling asset management solutions. M. Fares had experience in managing Microsoft Azure Server and on-premise servers, which involved tasks like creating mailboxes, granting permissions, and assigning licenses. M. Fares also provided IT support to both VIP and normal users, utilizing SCCM remote desktop control and various solution software and hardware.

Additionally, Fares worked as a Service Desk Engineer Experienced at Injazat, starting in March 2020. In this role, they logged service requests, escalated technical issues, and interacted with support organizations to ensure the restoration of service. M. Fares monitored IT Service Desk issue tracking system tickets and provided IT support to employees via help-desk software and hardware.

Overall, Fares Kanjo's work experiences have equipped him with a strong foundation in IT support, data analysis, and system management.

M. Fares Kanjo completed their education in a chronological order as follows:

M. Fares Kanjo earned a Master's degree in Computer Engineering from Near East University (NEU) in the academic years 2017 to 2018. Prior to that, they obtained a Bachelor's degree in Computer Engineering from the same institution from 2015 to 2017.

Before joining NEU, in the academic years 2012 to 2015, M. Fares Kanjo pursued a Bachelor's degree in Communication and Information Engineering from Ebla Private University.

In their earlier years of education, M. Fares Kanjo attended the American School of Aleppo, completing their high school education in the year 2011. Their high school education focused on the field of Science.

Additionally, M. Fares Kanjo has obtained several certifications to enhance their skills and knowledge in the field. These certifications include "Learning ServiceNow" from LinkedIn in January 2022, "IT Security: Defense against the digital dark arts" and "System Administration and IT Infrastructure Services" from Google in November 2021, "Cisco Certified Network Associate" from Udemy in January 2019, and "AI Programming with Python" from Udacity in June 2018.

Furthermore, they have certifications in "IT Support Professional" and "Python" from Google, but the specific dates of obtaining these certifications are not provided.