Inktel
Alon Adar, LCAM, is an experienced operations manager currently with Inktel Contact Center Solutions since September 2019, where responsibilities include overseeing customer interactions and managing support resources. Previously, Alon served as Customer Service Manager at Ominto, Inc., from March 2010 to September 2019, implementing strategies for customer support and fraud prevention while utilizing Zendesk and Atlassian Jira platforms. Alon's leadership capabilities were demonstrated as Director on the Board of Oceanview Park Condominium Association, managing significant renovation projects. Earlier experience includes a decade at Best Buy, excelling in customer service and operations, achieving noteworthy improvements in employee satisfaction and customer loyalty. Alon holds degrees from the University of Florida and Florida International University.