Erika Almeida

Erika Almeida has a diverse work experience spanning over two decades. Erika started their career as an Operador (a) Central de Atendimento at Unibanco-Uniao De Bancos Brasileiros from August 1999 to June 2004. Here, they gained extensive knowledge in customer service, sales, and administrative tasks.

Erika then worked at Banco Santander from November 2006 to October 2011 as an ASSIST CLIENTES, where they further honed their customer service skills and acquired experience in sales and product promotion.

From 2012 to 2016, Erika worked at Fleury Medicina e Saúde as an Operador de Atendimento Nivel III. During their time there, they specialized in providing customer service in the healthcare industry, dealing with appointment scheduling, inquiries, and cost analysis.

In 2017, Erika joined RSI Informática as an Operador de testes, conducting software testing and bug reporting. Later in the same year, they joined Prime Control - Experts em Testes de Software as an Analista de teste/QA, where they focused on quality assurance and testing.

In 2018, Erika joined Inmetrics as a Software Test Engineer, further expanding their expertise in software testing. Erika then joined Neon in August 2019 as a Quality Assurance Test Engineer, where they continue to contribute their testing skills.

Throughout their career, Erika has gained experience in various industries such as banking, healthcare, and software testing. Erika has developed strong abilities in customer service, software testing, and quality assurance.

Erika Almeida attended Universidade Bandeirante de São Paulo from 2001 to 2005. During their time at the university, they pursued a degree in Mathematics with a specialization in Information Technology. Their field of study focused on Information Technology.