Ton Luijten

Ton Luijten is a seasoned professional with extensive experience in customer success and data analysis. Currently serving as the Customer Success Director and Data Science Lead APAC at InMoment since June 2020, Luijten previously held the role of Customer Success Director at MaritzCX and Customer Research Manager at Citi, where responsibilities included managing NPS and customer satisfaction research across various banking services. Earlier experience includes roles at Rabobank as an Insights Analyst, MLA as an Assistant Market Research Manager, and various positions at Synovate and Lightspeed Research. Educational qualifications include a Bachelor of Science in Business Administration and a Master of Science in Marketing Management from Tilburg University, along with Lean Six Sigma Black Belt certification.