At InnerView group, we work with organizations to help translate their customer strategies into implementable plans for frontline teams to execute. Our team works with clients to create a better customer experience through alignment. 

In order for customers to love your brand, your people need to love it first. Through research, strategy, and implementation, we ensure the people representing your brand deliver your marketing message with accuracy and pride.

Our proprietary product 'InFront' turns frontline knowledge and experiences into go-to-market intelligence. Through novel data modeling and insights, it enables organizations to make quicker decisions, improve frontline support and create a better customer experience.

We partner with enterprise-sized organizations, typically in the B2C and B2B2C markets. Our team has heavy experience in the banking, telecommunications, energy, home improvement, luxury retail, manufacturing, media, IoT/connected home, and wireless industries. 

Our consulting services include:
• Channel Strategy
• Frontline Insights through InFront
• Channel Activation 

Banking

Consulting

Enterprise Software

Manufacturing

Telecommunications

Wireless

InnerView Group

Chris Wallace

Dave Tarone

Matt Wiley

The Consulting and Account Management team at InnerView Group collaborates closely with clients to translate their customer strategies into actionable plans for frontline teams. They specialize in providing comprehensive consulting services such as channel strategy, frontline insights through the proprietary 'InFront' product, and channel activation. The team ensures that client brands are represented accurately and proudly by frontline employees, enhancing the overall customer experience.

Consulting and Account Management

Leadership Team

Consulting and Account Management

About

Team members

Other teams at InnerView Group

Leadership Team