Jack’s experience in cultivating culture and organizational strategy is his life’s work, beginning in the 1960s. He met Innisfree Hotels founder and CEO Julian MacQueen and his wife, Kim, more than 25 years ago through the Baha’i community.
Jack facilitated a weekend retreat attended by the MacQueens, focused on bringing people together on the personal and spiritual side. But Julian recognized that the work could translate to organizational development, so he invited Jack to enact the same experience for his small company, the beginning of Innisfree Hotels.
For a while, the growing team came together every year or two, sometimes twice a year, to go through the tools and exercises that would become Genesis – a culture toolkit for working together and doing business.
Jack joined Innisfree Hotels on a more official basis in 2012 as Director of Corporate Culture. For a long time, he says, Innisfree has been an ‘organization on the run,’ in a constant state of building and creating. With many challenges along the way, much of the company’s energy was spent on surviving and growing.
Today, Innisfree is moving into a different space, where there is room for doing something more than just surviving. With Jack’s arrival, we begin to look closely at the culture of our organization – the spirit and tools and principles and values that will guide us into a new chapter. Now, it is Jack’s task to systematize the work so it becomes more organized and understood company-wide.
Jack considers himself lucky to have shared his work with institutions, church foundations and social organizations throughout the United States, as well as in Europe, Africa and the Middle East. What he has learned from Innisfree, he shares abroad. What he learns in his travels, he brings back to us.
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