Olivia Mukoka

Olivia Mukoka, ITIL, serves as the Client Analytics Manager at Innomar Strategies, where responsibilities include analyzing customer needs, establishing and executing client analytics strategies, and collaborating with technical teams to develop innovative reporting methodologies. Additionally, Olivia has experience as a Business Intelligence Analyst, providing data solutions in various formats while training end users and managing IT project implementations. Prior roles include Senior Analyst at LASIK MD, where performance metrics and forecasting tools were developed, and a mathematics and statistics tutor. Olivia holds a Bachelor of Applied Science from Concordia University and a DEC in Natural Sciences from Cegep Andre-Laurendeau.