Prashant Goyani

Prashant Goyani is a technical support professional with extensive experience in managing day-to-day operations and providing specialized support for VoIP and PBX systems. Currently serving as a Technical Support Specialist Tier 2 at Innovatia since April 2022, Prashant focuses on troubleshooting complex issues, designing custom solutions, and maintaining operational reliability for Mitel ONSITE customers. Previous roles include a Service Desk Analyst at eHealth Saskatchewan and a Desktop Support Technician at TCG the corporate group, where Prashant demonstrated prowess in analyzing and resolving hardware and software issues. Educational qualifications include a Postgraduate Degree in Microcomputer and Networking Systems from Herzing College and a Bachelor of Science in Physics from Veer Narmad South Gujarat University.