Ashley Schoonover's work experience includes:
- Strategic Partner Account Manager at Innovation Refunds since November 2022 (ongoing).
- Mortgage Loan Processor at Wells Fargo from July 2019 to September 2022. Responsible for assisting customers with home loan applications, reviewing complex applications, and ensuring timely communication with various stakeholders.
- Regulatory Account Analyst at Ocwen Financial Corporation - US from February 2017 to April 2019. Resolved escalated customer concerns through phone, email, and written channels, managing individual cases to achieve resolution within service level agreements (SLAs).
- Bankruptcy SPOC Relationship Manager at Ocwen Financial Corporation - US from April 2009 to February 2017. Responsible for communication with attorneys, courts, and customers in bankruptcy cases, ensuring compliance with federal laws and bankruptcy regulations.
Ashley Schoonover holds a Bachelor's degree in Elementary Education and Teaching from the University of Northern Iowa.
November, 2022 - present
Strategic Partnerships / Account Manager at AdAction
Strategic Partner Account Manager, Switch is On at Building Decarb Coalition
Strategic Partners Account Manager at Mspark
Senior Strategic Partnerships Account Manager at Drizly
Strategic Partner Account Manager at Pangea | Connecting Everything