Kathleen Brown

Kathleen Brown is an accomplished operational leader with extensive experience in customer success and engagement within the healthcare sector. Currently serving as AVP of Customer Experience & Engagement at Inovalon since April 2021, Kathleen oversees customer retention and operational excellence for SaaS solutions in the Provider Healthcare division. Prior to this role, Kathleen was Senior Vice President of Customer Success and Innovation at ClearBalance Healthcare and held various positions at McKesson, including Vice President of Strategic Solutions Sales and Marketing, where significant business development opportunities were identified and executed. Earlier career experiences include consulting roles at C-3 Marketing/Lassiter Associates and Care Data, focusing on healthcare sales. Kathleen holds a Bachelor of Science degree in Finance from the University of Florida's Warrington College of Business.