Milind Khairnar currently holds positions in the Director's Office at both INOX Air Products and INOX INDIA LIMITED since June 2023. With a robust background in customer experience, Milind previously served as the Head of Customer Experience at OneInsure, where notable achievements included enhancing operations for significant revenue conservation and leveraging generative AI to improve productivity in customer service. Prior experience includes roles in project management and operations at Delta Manufacturing Ltd, where Milind oversaw SAP-B1 implementation and supply chain management initiatives. Milind's career also features a role as a Senior Master Data Analyst at Verdantis Inc. and as Senior Engineer for Business Excellence at Viraj Profiles Ltd. Educational qualifications include a Postgraduate Program in Project Management and Analytics from the Indian Institute of Management Mumbai, an MBA in Operations Management from NIBM Institute, a Post Graduate Diploma in Plant Designs and Management Systems, and a Bachelor of Engineering in Mechanical Engineering.
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