Anna Skoczeń

Project Manager Customer Care Excellence at InPost SA

Anna Skoczeń is an experienced project manager currently working at InPost as Project Manager for Customer Care Excellence since September 2023. Previously, Anna held various managerial roles at Columbus Energy S.A. from April 2021 to September 2023, including Manager of Business Processes and Sales Trainer. As the owner of Crafthood from December 2016 to September 2022, Anna focused on producing and selling travel kits for children. Anna's experience also includes serving as Branch Manager at Kotrak and as a Sales Systems Implementation Specialist at CUBE.ITG, where Anna conducted training and implemented IT systems for various retail networks. Anna's early career included a position as Regional Manager at Jerónimo Martins, managing sales operations and personnel. Anna holds a Master's degree in Commodity Science from the University of Warmia and Mazury in Olsztyn and a postgraduate qualification in Personnel Management from the Krakow University of Economics, along with a business trainer certification from Grupa SET.

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InPost SA

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InPost SA is a Poland-based company engaged in the freight and logistics services industry. The Company is a provider of standard and customized postal services. It provides non-standard postal services for individual customers, businesses and public sector agencies. The Company operates a network of automated parcel lockers allowing online shoppers and retailers to send, receive and return goods anytime of the day or night. InPost SA owns technical and logistic infrastructure, enabling nationwide operation. It also provides service combining e-mail functionality and features traditional printing services and postal services, enables sending of letters in the printed version, without leaving home or office. The Company belongs to the Group Integer.pl.


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Headquarters

Krakow, Poland

Employees

1,001-5,000

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