Anne-Sophie SIMON

Customer Success Manager at Inqom

Anne-Sophie SIMON has a diverse work experience in customer success management, sales, and administrative roles. Their most recent position was as a Customer Success Manager at Inqom, starting from June 2023. Prior to that, they worked as a Customer Success Manager - B2B at Optima Énergie from March 2023 to June 2023. Anne-Sophie also served as a Customer Success Manager - B2B/B2C at Kiplin from September 2021 to March 2023.

Before transitioning into customer success management, Anne-Sophie worked at AUDIKA as a Sales and Administrative Assistant for B2C clients from July 2017 to April 2020. Anne-Sophie also gained experience in sales and administrative support at Peterson.fr and Crédit Mutuel Arkéa. At Peterson.fr, they assisted in customer acquisition and administrative tasks for B2C clients between January 2017 and May 2017. At Crédit Mutuel Arkéa, they served as a Commercial Advisor for banking and insurance products, managing a portfolio of B2C clients from January 2016 to September 2016.

Anne-Sophie's earlier career involved working as a Commercial Assistant for B2B/B2C clients at Unlimited Card, where they managed a portfolio of 500 professional clients and was responsible for communication and team management from January 2014 to July 2015. Their first professional experience was at ENGIE, where they worked as a Commercial Advisor for B2B clients, conducting telemarketing, managing customer inquiries, and achieving sales targets.

Overall, Anne-Sophie has gained a range of skills and experiences in customer success management, sales, and administrative support throughout their career.

Anne-Sophie SIMON began their educational journey in 2009 at IUT de Quimper, where they pursued a DUT in Techniques de commercialisation. From 2011 to 2012, they furthered their education at École Supérieure de Commerce et de Management ESCEM, specializing in Commerce et management. Continuing their academic pursuits, Anne-Sophie then attended UCO-BS d'Arradon from 2012 to 2013, where they obtained a Licence Professionnelle in Valorisation des ressources touristiques.

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Timeline

  • Customer Success Manager

    June, 2023 - present

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