Nelson Jimenez

Nelson Jimenez is an accomplished IT professional with extensive experience in technical leadership and program management across various organizations. Currently serving as the ITFO Technical Team Lead at Inserso Corporation since June 2019, Nelson oversees contract transition activities and manages a nationwide Tier II support team. Prior to this role, significant contributions were made at General Dynamics Information Technology as a Program Manager, where Nelson developed support teams and streamlined processes, leading to improved ticket resolution metrics. Experience also includes serving as Regional Technical Manager at CSRA Inc and Qbase, focusing on regional support and ticket management efficiencies, and an Area Manager role at QinetiQ North America overseeing technical IT field office contractors. Nelson's career began as a Systems Administrator at New York Daily News, supporting various IT projects. Nelson holds a Bachelor of Science in Computer Science from New Jersey City University.