Built specifically for B2B SaaS businesses, inSided is a Customer Success Community Platform that uses the power of community to measurably improve customer engagement. As a result, customer success is transformed to become a direct driver of business growth. Companies enjoy greater-than-average engagement, broader product adoption, higher retention rates, improved upsell, lower support costs and increased ARR, while their customer success and support teams get to focus on higher value initiatives and proactive outreach.

Software

inSided

Kyrylo Permiakov

Aleksandr Belik

Amy Hampton

Bülent Zeki UNAT

Dick Brouwers

Illia Permiakov

Luca Sottani

Matthew Enbar

Nikhil Nagrale

Ravi Kurma

Yilkee Lam

Joyce Nakano

Julian Lindhorst

Mike Barnes

Pawel Paplinski

Carlos Souza

Alexander Timmermann

Rik Bruil

Tolga Karagöl

The Customer Support and Success Team at inSided is dedicated to ensuring seamless customer experiences and driving business growth through community engagement. The Customer Support Engineer handles technical inquiries and resolves platform-related issues, while the Customer Success Managers focus on proactive outreach, fostering customer relationships, and maximizing product adoption and retention. Together, they work to enhance customer satisfaction, reduce churn, and identify opportunities for upsell.

Customer Support and Success Team

Engineering and Development

Customer Support and Success Team

About

Team members

Other teams at inSided

Engineering and Development