inSided
Ravi Kurma has a diverse work experience starting from an Intern role at Symantec in 2011. Ravi then worked as an Electronics Team Member at Target for a brief period in 2014. Following that, they worked as a Math Tutor at Math 123 from November 2015 to June 2016. From July 2017 to November 2019, Ravi served as a Technical Support Specialist at McKay Brothers. In 2020, they joined Celonis as a Support Engineer, where they provided technical support, resolved user issues, onboarded new employees, and administered SaaS products. Most recently, Ravi became a Customer Support Engineer at inSided by Gainsight in December 2021, where they are currently employed.
Ravi Kurma has a Bachelor of Science (BS) degree in Computer Science from California State University - East Bay.
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inSided
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Built specifically for B2B SaaS businesses, inSided is a Customer Success Community Platform that uses the power of community to measurably improve customer engagement. As a result, customer success is transformed to become a direct driver of business growth. Companies enjoy greater-than-average engagement, broader product adoption, higher retention rates, improved upsell, lower support costs and increased ARR, while their customer success and support teams get to focus on higher value initiatives and proactive outreach.