Dhiven Govender

Information Technology Operations Analyst at InsideData

Dhiven Govender has a strong background in information technology operations and support. Dhiven began their career in 2006 as a Sales Consultant at Channel Life, where they excelled in outbound sales and exceeded targets. Dhiven then joined Discovery Limited in 2007 as a Call Center Specialist and later transitioned to a Sales Consultant role, where they focused on client communication and achieved high call quality. In 2008, they moved to Accenture as a Support Analyst, handling a high volume of inbound calls and email support requests. Dhiven's technical expertise led to a position at MICROS Systems Inc in 2014, where they initially worked as a Help Desk Support Engineer before becoming a Technical Specialist. In these roles, they provided comprehensive support for MICROS products and equipment. Dhiven's most recent position has been at InsideData Group as an Information Technology Operations Analyst since 2020. In this role, they are responsible for monitoring and resolving technical issues, identifying areas for improvement, and maintaining client solutions. Overall, Dhiven has a proven track record of technical proficiency and customer support.

Dhiven Govender attended Edenvale High School until 2005. After completing high school, they pursued further education by obtaining a Certificate in Computer Software and Media Applications from ICT ED. Dhiven also received a Certificate in Computer Software Technology/Technician from Oracle Academy. Dhiven further expanded their knowledge by earning a Certificate in Computer Science from edX. Additionally, they obtained a Certification in Introduction to Cybersecurity from Cisco in April 2023.

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