Shahid Ismail is an experienced IT professional with a robust background in system administration, infrastructure management, and operational oversight. Currently serving as an IT Operations System Administrator for Insight at the Toronto City Traffic Department, Shahid Ismail is responsible for managing administrative tasks, optimizing Active Directory, configuring group policies, and maintaining server infrastructures. Previously, Shahid Ismail held the position of IT Operation Manager at SuperU Inc., where responsibilities included remote system administration and security monitoring. Earlier experience includes consulting for MUFG in the Americas and managing IT infrastructure and service delivery for Inditex. Shahid Ismail holds a Bachelor's degree in Computer Science from Al-Khair University.
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