Brad Palmer

Client Success Manager at InSight Systems

Brad Palmer is currently serving as the Client Success Manager at InSight Systems since August 2023. Prior to this role, Brad held the position of National Service Manager at both EQUANS ANZ and ENGIE Services (Australia & New Zealand) from 2021 to August 2023 and from August 2016 to August 2023, respectively. Brad has extensive experience in service contract management, focusing on customer satisfaction, retention, and the preparation of service agreements. Earlier roles include Service Delivery Manager at IBSAV (Aust) Pty Ltd and Pro AV Solutions, as well as Service Manager at Vantage Systems, where responsibilities included managing hosted video conferencing services and helpdesk services. Brad graduated with a Bachelor’s Degree in Management Information Systems and Services from Monash University between 1996 and 1998.

Location

Melbourne, Australia

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InSight Systems

InSight Systems is the leading provider of workplace audio visual technologies in Australia. Offering a full range of solutions and services, we ensure our clients experience technology in a way that enhances their lives and makes their world a better place. As audio visual systems become more complex and converge within the IT framework, more corporations and institutions are choosing to focus on their core business while partnering with specialists to support their non-core activities. InSight Systems is a leader in delivery for the audio visual and IT sectors. Our offerings provide easy-to-administer, cost-effective, tailored solutions across a range of areas to ensure your critical systems function at their peak. We support, maintain, and refresh your technology according to predetermined timeframes reducing the need for large capital expenditure budgets. We are committed to research and training, which has resulted in our reputation as a respected leader in audio visual consulting, service management, and implementation of emerging AV technologies. InSight Systems technical expertise, uncompromising quality, and customer focus is highly valued by our clients and project partners.


Headquarters

Vermont, Australia

Employees

51-200

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