Petar Jelaca

Petar Jelaca is a seasoned professional with extensive experience in customer support and operations management across various industries. Currently serving as the Head of Support at Insightful since August 2023, Petar previously held the position of Vice President Customer Care EMEA at Clarivate, leading a multi-lingual team and overseeing customer care strategies. Prior roles include Head of Customer Service at Hyperoptic Ltd. and multiple leadership positions at NCR Corporation, where responsibilities encompassed team management, budget oversight, and operational excellence. Additional experience includes roles in communications and project management in tourism and media sectors, complemented by a degree in Philosophy from the University of Belgrade.