Stefani Nelson is an experienced professional with a strong background in customer service and operations management, currently serving as the Director of Middle Market Service Operations, Payroll at Insperity since November 2017. Previous roles at Insperity include Manager of Customer Success and Client Experience Manager. Nelson’s extensive experience in the ticketing industry includes positions at AXS Ticketing as an Account Manager, where exceptional service was provided to high-profile clients such as the Houston Rockets and Texas A&M Athletics, and at Tickets.com as Client Services Manager for the San Francisco Giants. Early career roles include Customer Service and Training Manager at the Orange County Performing Arts Center, Call Center Manager at TicketsWest, Director of Ticket Operations at Carnegie Hall, and Box Office Manager at The Bushnell Center for the Performing Arts and Northwestern University’s Pick-Staiger Concert Hall. Educational credentials include a Master of Arts in Music Performance from Northwestern University and a Bachelor of Arts in Music Performance from the University of Idaho.
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