Balla Thiam has extensive experience in product release and support management, currently serving as Product Release & Support Manager at Inspired Gaming Group since October 2005. Responsibilities include managing a large portfolio of products, coordinating with various teams to deliver updates, ensuring thorough testing, planning deployment with customers, and overseeing live incident management. Balla has previously held multiple roles at NCR Retail, including Networking Engineer and Installations Engineer, as well as project development and support positions at HarrowLife.co.uk and Budgens Express Ltd. Academic qualifications include a Master of Science in Operational Research from Brunel University and a BSc in Joint Mathematics and Computing from London Metropolitan University.
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