InspiriTec, Inc.
Karen Goodlett possesses a diverse background in case management and human resources. As a Case Manager at New Vista KY from 2019 to 2020, Karen established treatment programs, facilitated care coordination, and acted as an advocate for patients, ensuring effective communication with medical teams and families. Prior experience as a Human Resources Specialist at RESCARE SERVICES, INC. from 2017 to 2018 includes responsibilities in employee recruitment, training, policy implementation, and performance management. Karen holds a Master’s degree in Management and Leadership and a Bachelor’s degree in Human Resources Management from Western Governors University, as well as an Associate’s Degree in Human Services from Elizabethtown Community and Technical College.
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InspiriTec, Inc.
InspiriTec provides award-winning Contact Center and IT Help Desk solutions, delivering superior customer service by combining customized technology with affirmative employment of professionals with disabilities, veterans, and disadvantaged individuals. InspiriTec was founded in 2000 by a core management team under the Computer Science program at the University of Pennsylvania. Today, employees perform under an innovative social enterprise model that integrates intelligent technology with inspiring compassion to raise the standards of contact center and IT support for businesses, nonprofits, and government organizations.