Danilo M Lagoa

Danilo M Lagoa possesses extensive experience in operations and logistics management, currently serving as Diretor de Operações at InstaCarro since August 2017. In this role, Danilo oversees operational and commercial processes, supports vehicle financing product implementation, manages vehicle transport logistics and documentation, and leads customer experience initiatives, including post-sale support and performance monitoring. Previous positions include Directeur Comercial and Head de Logística at InstaCarro, as well as a Gerente de Logística at Whirlpool Latin America, where Danilo developed transportation strategies and managed supplier relationships. Danilo's educational background includes an MBA in Business Management from FGV and a Green Belt certification from Whirlpool S.A., complemented by a degree in Production Engineering from FEI.