Derrick Jones has over a decade of experience in customer service and account management, currently serving as a Servicing Specialist at Tongo since April 2022. Prior to this role, Derrick worked at Zibby in various capacities including Special Services and Leasing Account Specialist from July 2018 to April 2022. Derrick's career includes a position as AT&T National Account Executive/Brand Ambassador at T-ROC - The Revenue Optimization Companies from July 2017 to February 2018, and as an Account Manager at CharTec LLC from February 2015 to March 2017. Derrick began the journey at AT&T as a Retail Sales Consultant from April 2013 to February 2015 and worked as a Collections Agent at Account Control Technology, Inc. from September 2010 to February 2013.