Dean Catsaros is a seasoned professional with extensive experience in customer success and sales. Currently serving as a Customer Success Manager at Instant since July 2024, Dean previously held the position of SMB Account Executive at Dialpad from August 2023 to June 2024. Prior roles include Sales Development Representative - Outbound and Inbound at Intercom from March 2021 to August 2023, as well as Account Manager at SYKES Germany from January 2019 to August 2020. Dean's career began at Hyatt Regency, where the role of Concierge was held from August 2013 to August 2018. Academic qualifications include a Bachelor's degree in Business/Commerce from the University of Technology Sydney, obtained between 2014 and 2018, and a Higher School Certificate from Reddam House Sydney, earned in 2013.
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