Gabrielle Rocha

Gabrielle Rocha began their career in 2012 as a Sales Executive and Cashier at Livraria Cultura. In 2015, they joined MobiTur Câmbio & Turismo as an Operations Analyst, where they were responsible for the financial area of the company and supervised the foreign exchange sector. Gabrielle also worked as a National Tourism Consultant at Together Agência de Viagens. In 2018, Gabrielle joined Instaviagem as a Product Owner and Commercial Coordinator (Inside Sales and Closer). Gabrielle was also responsible for the Desviantes brand, a company in the Instaviagem group. Additionally, they worked as an Administrative and Financial Analyst at Guaraná Viagens & Turismo.

Gabrielle Rocha completed a Post-Graduate Specialization in Customer Relationship Management at Centro Universitário Senac from 2019 to 2020. From 2014 to 2016, they completed a Technical Degree in Tour Guide at Hotec, and from 2011 to 2014, they completed a Degree in Tourism Management at Hotec.

Gabrielle has also obtained several certifications, including a Curso Completo de Gestão de Produtos (Product Management) from Udemy in 2023, Customer Success and Inbound Marketing from Rock Content in 2020, Gestão de Equipe de Vendas and Planejamento de Marketing- Ferramentas Práticas from Sebrae in 2020, Customer Success - Como Conquistar e Manter Clientes from Sebrae in 2020, Liderança: Como Desenvolver Times de Alta Performance from Sebrae in 2020, Como alcançar objetivos profissionais e metas financeiras from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in 2019, Mentalidade e desenvolvimento contínuo from PUC-RS in 2019, Produtividade, gestão do tempo e propósito from PUC-RS in 2019, Desafios do Marketing de Serviços Turísticos from Unieducar - Universidade Corporativa in 2019, and Atendimento ao Cliente from SENAI São Paulo in 2015.